White House Historical Association Returns Page

How it Works

Select the items to return

Receive refund confirmation

Send it off when you can

FAQ

How does the refund process work?

Once your return is authorized, you will receive step-by-step instructions and a prepaid shipping label sent to your email. 

When can I expect my refund?

Once your items are received and checked by the distribution center you may expect your refund typically within 48 hours.

What is your return policy?

Merchandise must be returned within 30 days of receipt of your purchase and include shipping receipt for cash, credit card refund or exchange under the following conditions:

  • The merchandise and its packaging must be in saleable condition.
  • You receive as a gift the same merchandise you purchased.
  • Damaged merchandise can only be exchanged for a replacement.


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